Shasama Fermetures repairs motorised sectional doors in commercial and logistics buildings in Paris 13e from its premises at 25 rue de Tolbiac: unresponsive motor, error code or rejected badge. Note what you see; we arrive within 20 minutes.
Industrial sectional door repair in Paris 13e: motor, control panel and access badge
- Arrival within 20 minutesParis and all of Île-de-France
- Telephone line open 24/7Calls answered day and night, including weekends
- Quotation before work startsYour approval before any repair
- Motors: AFCA, GFA, NICE, SomfyMotor, control panel and safety devices repaired on site
Shasama Fermetures provides motorised industrial sectional door repairs in Paris 13e and throughout Paris, 24 hours a day, 7 days a week: failed motor, control panel fault, circuit board, tripping circuit breaker, unresponsive remote or badge, a door that reverses or opens by itself. Our electrically authorised technicians work after electrical isolation on both 230 V and three-phase 400 V motors, and the written quote goes to whoever orders the work, occupant or manager.
Simply call us on 01 87 66 40 33 to describe the fault. As soon as you call, a qualified technician heads to your site in Paris 13e, carrying common spare parts: our teams have 24 years of experience.
Industrial sectional door motor and control panel repair in Paris 13e
In logistics hubs, commercial premises and company car parks in the 13th arrondissement, doors are almost always motorised, and the drive system is what fails. Shasama Fermetures diagnoses the motor, control panel and wiring, replaces a failed shaft-mounted motor, repairs or replaces the circuit board (we supply AFCA, GFA, NICE and Somfy boards), changes a capacitor alone, restores photocells and safety edges, reprogrammes the closing delay at the manager’s request and checks the emergency operating chain. Mechanical faults affecting springs, cables, rollers and panels are repaired during the same visit.
Before calling, photograph the code on the control panel and motor identification plate without opening the panel, and tell us whether the door is shared or serves only your premises: we arrange access to the level with the manager if needed. Our premises are in the arrondissement at 25 rue de Tolbiac. To equip a door that is still manual, see industrial sectional door motorisation.
Error codes, circuit breakers and badges: understanding a motorised door fault
On a motorised door, observations before calling guide the diagnosis and parts to bring. Also note the motor make and voltage on its plate: we repair three-phase 400 V and 230 V motors after electrical isolation.
What you can see
A code appears on the control panel
What it may indicate
A fault specific to the drive system’s make and model.
What to avoid
Erasing it before photographing it.
What you can see
The circuit breaker trips again
What it may indicate
A fault in the motor, wiring or control panel.
What to avoid
Resetting it repeatedly.
What you can see
The badge is rejected but the inside button works
What it may indicate
The reader or badge, often handled by the building manager.
What to avoid
Reprogramming the reader yourself.
What you can see
Nothing moves with either badge or button
What it may indicate
The power supply, control panel or motor.
What to avoid
Opening the control panel.
Our emergency industrial sectional door repair service also covers mechanical faults.
A shared door or your premises’ door: who orders the repair?
In a shared building, the faulty door may serve several occupants or only your premises, which changes who orders the repair.
Shared door
The door to a level, shared loading bay or ramp. The building manager generally orders the repair and also manages badges and programming.
Your premises’ door
The door serving only your premises. The occupant often orders the repair, according to the lease; access to the level is arranged with the manager.
If unsure, give us both contacts: the quote goes to whoever orders the work.
Our premises in the 13th arrondissement
Whatever the building, our announced arrival is the same throughout Paris: within 20 minutes.
A courtyard workshop in the 11th arrondissement? See our sectional door repairs in Paris 11e.
Replacing an industrial sectional door motor
Example intervention
The problem : an industrial sectional door motor in a warehouse had failed.
What we did : we replaced it with a new shaft-mounted motor beside the cable drum, connected it to its control board and closed the casing, with the emergency operating chain in place.
Industrial sectional door repair prices
The cost depends on the fault, the parts needed, the door type and access to the motor and cabinet. The quote sets out the work and the final amount for approval before repairs begin.
| Service | Price |
|---|---|
| Emergency repair and diagnosis | |
| Emergency repair and unblocking, travel included | From 98 € HT |
| Geared motor and control cabinet diagnosis | From 148 € HT |
| Repairs and parts | |
| Replacement lifting cables (pair) | From 118 € HT |
| Replacement torsion springs (pair) | From 371 € HT |
| Panel replacement | From 246 € HT |
| Returning the door to its tracks and realignment | From 122 € HT |
| Motor or automation repair | From 168 € HT |
| Safety photocells or safety edge (alongside an intervention) | From 89 € HT |
| Loading bay equipment | |
| Dock leveller repair | From 198 € HT |
Quote terms
After diagnosis, the quote details the work, parts, access requirements and agreed appointment. No additional work starts without your agreement.
Prices excl. VAT (HT), 20 % VAT on top. Final amount set by quotation, presented before any work.
- fault and component involved
- manual or motorised door, dimensions and panel type
- parts and adjustments selected after diagnosis
- access to the loading bay, motor and control cabinet
What is included: travel included, written quotation before work starts, diagnosis free when the work is accepted, no night or weekend surcharge, parts and labour guaranteed for 2 years.
Motorised doors in the 13th arrondissement: your questions
An error code appears on a Hörmann or Assa Abloy sectional door: what should I do?
The code indicates why the door stopped, with a meaning specific to the drive system’s make and model. Photograph the display and motor plate and send them before the visit: this helps the technician prepare possible replacement parts.
A sectional door’s circuit breaker trips: what should I do?
Do not reset it repeatedly: a breaker that trips again generally signals a motor, wiring or control panel fault. Note when it trips, at rest, on starting or during travel; in a shared building, inform the manager if the distribution board is shared.
A sectional door remote no longer responds: what should I check?
Try the inside button or another remote: if the door responds, change the battery or have the transmitter reprogrammed. If nothing moves, the fault is more likely the receiver, control panel or power supply: call us with the motor make.
A control panel circuit board has failed: must the whole drive system be replaced?
Not necessarily: we repair the circuit board or replace it with one compatible with the drive system’s make and model, and supply boards for AFCA, GFA, NICE and Somfy motors. An unlit indicator or unresponsive controls may also result from lost power, a fuse or a safety device: diagnosis determines the cause before the quote. Before calling, note the make and reference on the front of the control panel and its indicator lights without opening it: wiring work follows electrical isolation, by an electrically authorised technician.
Who can change a sectional door’s automatic closing delay?
The delay before automatic closing is a control panel setting specific to the drive system’s make and model. In a shared building, the manager generally sets it, like the rest of the programming: have them approve the new delay before asking us to change it. We then adjust it at your or their request, even without a fault: the technician sets it in the control panel and checks the photocells before allowing automatic closing.
A sectional door opens by itself: what should I do?
Once the door is closed, switch off its power if the premises must remain closed, then call us; in a shared building, also inform the manager. Note when it opens (at night, after a power cut, as a vehicle passes) and how many remotes are in circulation: these clues guide the technician towards a stuck transmitter, faulty control or circuit board.
Further information
All faults and prices: industrial sectional door repair in Paris. Equipment: our industrial sectional doors.
Rapid response
Need an intervention?
An operator on the line, a technician at your door. Available 24/7.