Shasama Fermetures

Emergency metal shutter repair near you: response in 20 min, 24/7

Shasama Fermetures technician servicing a shop metal shutter in Paris
  • 24/7 repairsNights, weekends and public holidays included.
  • Proven responsivenessTarget arrival within 20 minutes in Paris and Île-de-France.
  • Hands-on expertise24 years of field experience.
  • Free quotePresented before any repair.

A stuck metal shutter exposes your business and stops your activity. Shasama Fermetures responds to emergencies in Paris and Île-de-France, 24/7, to restore opening and closing, whatever the type of shutter.

Need a repair right now? Call us at 01 87 66 40 33.

Your metal shutter repair specialist in Paris and Île-de-France

Based in Paris 11e, our technicians operate across Paris and Île-de-France, for shops, professionals and managing agents alike.

In an emergency, we aim to arrive within 20 minutes, depending on your area and traffic. Our equipped vehicles and stock of common parts help us respond quickly.

Emergency repair is part of our full range of services for metal shutters.

Overall view of a Shasama commercial metal shutter repair site

Metal shutter repair 24/7

We keep your business running: repairs 24/7, weekends and public holidays included.

Metal shutter stuck open, closed or half-way: we unblock it and bring it back into full travel safely.

Mechanical fault or motor issue on a motorised shutter: we diagnose the cause and restore operation.

The diagnosis is carried out on site, in Paris or Île-de-France, by a technician specialised in metal closures.

A free quote is presented before any repair, with no commitment on your part.

The most common metal shutter faults

Here are the metal shutter faults we handle most often in Paris and Île-de-France.

  • Jammed or bent slats

    out of the guides or twisted, the shutter no longer goes back up properly.

  • Broken springs

    the curtain becomes heavy, or impossible to operate.

  • Misaligned barrel

    the shutter comes down crooked or jams half-way.

  • Broken curtain straps

    the slat-barrel link needs refastening.

  • Bent or blocked guides

    the curtain catches, forces and ends up jamming.

  • Seized or forced lock

    often after a break-in attempt on the shop.

Our repair solutions

After diagnosis, a targeted fix so your shutter keeps working reliably.

  • Straighten or replace the slats : and refit them in the guides.
  • Replace the springs and realign the barrel : to rebalance the curtain and smooth its operation.
  • Diagnose and repair the motor : motor or control repair, or replacement where needed.
  • Repair the lock and closing parts : to secure your access again.
  • Unblock and return to service : full test before we leave.

How does an emergency repair work?

  1. 01

    First contact

    Describe the fault by phone: immediate answer, 24/7.

  2. 02

    On-site diagnosis

    The technician identifies the cause of the jam and secures access.

  3. 03

    Free quote

    The price is clearly stated and approved by you before any repair.

  4. 04

    Return to service

    We repair or replace the faulty part or parts.

  5. 05

    Function test

    Opening and closing of the shutter checked before we leave.

Why choose Shasama Fermetures?

  • 24 years’ experience

    Metal closures specialist in Paris and Île-de-France.

  • Repairs 24/7

    Emergencies, weekends and public holidays, no exceptions.

  • 20 min on the clock

    Target arrival time for emergency call-outs.

  • Free quote

    Presented before any repair.

  • 5.0/5 on Google

    67 customer reviews on Google.

  • In the heart of Paris 11e

    Based in the heart of the capital for fast response.

How much does a metal shutter repair cost?

The cost depends on the on-site diagnosis: we provide a free quote before any repair.

Metal shutter repair and unblocking

From 146 €

Motor and control-box diagnosis

From 196 €

Straightening or replacing slats

From 296 €

Adjusting the springs, barrel or guides

From 196 €

Repairing the lock and closing parts

From 79 €

Parts replacement

From 98 €

Pricing conditions

The quote takes into account the nature of the fault, the type and size of the shutter, the parts required and the conditions of the call-out. The total amount is presented before any repair, in Paris as in Île-de-France.

  • The nature of the fault (jam, motor, slats, lock...)
  • The type and size of the metal shutter
  • The part or parts to repair or replace
  • The conditions and duration of the call-out
Request a free quote

Where do we work?

Our teams serve Paris, Île-de-France, Hauts-de-France and Reims (51). View all coverage areas

See also:Metal shuttersMetal shutter repairMetal shutter motorisationInstallation for shops

Frequently asked questions

Who do I call for an emergency metal shutter repair in Paris?
Call Shasama Fermetures on 01 87 66 40 33. We are available 24/7.
How long does it take to repair a stuck metal shutter in Paris?
Average target arrival within 20 minutes. The repair time depends on the fault.
Why won't my metal shutter go up or down anymore?
The most common causes are jammed or bent slats, a broken spring, a misaligned barrel or a faulty motor. An on-site diagnosis identifies the exact cause before any repair.
Do you provide a free quote before repairing a metal shutter?
Yes, always. Our technician diagnoses the fault on site and presents a free quote. Work only begins once you approve it.
Do you work at night, on Sundays and on public holidays in Île-de-France?
Yes. Our repair service runs 24/7, nights, Sundays and public holidays included, in Paris and across Île-de-France.
SMS confirmation: a Shasama technician is on the way
Rapid response

Need an intervention?

An operator on the line, a technician at your door. Available 24/7.

01 87 66 40 33Call usFree Quote