Repair and release of a retractable awning
- Focused diagnosisSymptoms and awning components checked.
- Arranged visitA slot is confirmed according to the fault and access.
- 24 years of experienceClosures, adjustments and motorisation.
- Quote before workThe solution is approved before repair.
Your retractable-awning repairer in Paris
Is your retractable awning working poorly, making noise, extending unevenly or showing a damaged part?
Shasama Fermetures repairs retractable awnings in Paris and Île-de-France for homeowners, shops, restaurants, terraces and co-owned properties.
We work on manual and motorised awnings, checking the fabric, arms, gearbox, motor, travel limits, sensors and controls.
Our objective is simple: identify the fault and repair what can be repaired without unnecessarily replacing the entire awning.
When can a retractable awning be repaired?
Repair is generally possible when the main awning structure remains in good condition. Depending on the problem, we can work on:
- the fabric
- the arms
- the tension springs
- the gearbox
- the motor system
- the travel limits
- the wind-sun sensor
- the remote control
- the switch
- the radio receiver
If several major components are badly damaged, we can also explain whether repairing or replacing the awning offers better value.
The main retractable-awning repairs
- Damaged fabric : We inspect tears, seams, snags and tension faults. When the fabric is too worn for a sound repair, retractable-awning re-covering may be recommended.
- Retractable-awning arms : A misaligned, damaged or poorly adjusted arm can make the awning extend unevenly. We inspect the arms, joints and tension springs to restore even movement.
- Gearbox : On a manual awning, a worn gearbox can make the crank difficult to use or cause it to turn without driving the awning. The gearbox can be adjusted or replaced according to its condition.
- Retractable-awning motor : We diagnose motorisation faults on the main brands, including: Somfy, Becker, Simu and Nice. We also inspect the travel limits and electrical connections.
- Wind-sun sensor : If your awning no longer reacts correctly to wind or sun, we check the sensor, its settings and communication with the motor system.
- Remote control and controls : We also work on: remote controls. switches. radio receivers. controls associated with the motor system.
How does the repair work?
- 01
Awning diagnosis
We inspect the fabric, arms, gearbox, motor and controls.
- 02
Fault identification
We determine which components need adjustment, repair or replacement.
- 03
Solution presentation
The required work is itemised in the quote.
- 04
Repair
Faulty parts are repaired or replaced after your approval.
- 05
Adjustments
We check alignment, tension, awning travel and travel limits.
- 06
Full test
Several extension and retraction cycles confirm correct operation.
A repair based on diagnosis
24 years in the field
Experience with closure mechanisms.
Confirmed slot
The visit is arranged for the situation.
Compatibility checked
Somfy, Nice, Simu.
Quote before work
The repair is priced before approval.
5.0/5 on Google
67 customer reviews on Google.
Workshop in Paris 11e
18 Passage Gustave Lepeu, 75011 Paris.
Why quote after the survey?
Emergency response and repair start at 78 € after diagnosis. Examining the awning distinguishes a simple adjustment, a part that needs replacing and a more complete refurbishment.
Emergency response
From 78 €
General repair
From 78 €
| Service | Price |
|---|---|
| Emergency response | From 78 € |
| General repair | From 78 € |
- Precise source of the fault
- Awning position and ease of access
- Required adjustments
- Parts or controls to replace
- Operating tests and return to service
Where do we work?
Our teams serve Paris, Île-de-France, Hauts-de-France and Reims (51). View all coverage areas
Related services:Retractable awningsAwning maintenanceAwning motorisationAwning fabric replacement
Frequently asked repair questions
- What should I do if my awning is stuck open?
- Do not force it and keep the area below clear. Tell us its position and control type so a diagnosis can be arranged.
- Do you repair manual and motorised awnings?
- Yes, after identifying the mechanism and checking the compatibility of any required parts or controls.
- Does offset fabric always need replacement?
- Not always. Recentering or adjustment may be enough when the fabric and frame are sound. The diagnosis confirms this.
- Can you replace only the motor?
- This may be possible if the frame, roller, power supply and a compatible motor allow it.
- Is assistance always immediate?
- The appointment depends on the situation, access and required parts. No universal response time is promised before qualification.
Need an intervention?
An operator on the line, a technician at your door. Available 24/7.