Shasama Fermetures

Repair of a roller shutter in Paris and Île-de-France

Technician repairing the mechanism of a residential roller shutter
  • Planned repairTargeted correction scheduled, distinct from the emergency breakdown service.
  • Full diagnosisThe mechanism is checked before choosing to repair or replace.
  • 24 years of experienceRoller shutters, motorisation and metal closures.
  • Free quoteThe quote targets the part involved before intervention.

Shasama Fermetures repairs residential roller shutters across Île-de-France: broken slats, misaligned curtain, faulty strap or crank, seized motor or winder. A repair is a targeted, scheduled correction, distinct from the emergency breakdown service, with a full diagnosis of the mechanism before quoting.

Does your roller shutter need a repair? Talk to us at 01 87 66 40 33.

Repair rather than replace, in Île-de-France

A roller shutter is most often repaired part by part, without a full replacement, as long as the box and guide rails stay sound.

The full diagnosis of the mechanism precedes the choice to repair or replace, to avoid needless spending as much as a short-lived repair.

This repair is part of our roller shutters for residential windows and openings.

When to repair rather than replace?

Slats or curtain damaged in isolation, with a sound box and guide rails.

A tired strap or crank to replace without touching the rest of the shutter.

A misaligned winding shaft or guide rails causing irregular guidance.

A faulty motor or control on an otherwise sound shutter.

Safety devices to restore after an incident.

Full-replacement criteria when several parts are at end of life.

What we repair on a roller shutter

Most faults are corrected part by part after a diagnosis of the mechanism.

  • Broken slats

    one or more damaged slats are replaced without changing the whole curtain.

  • Curtain misaligned in the guide rails

    guidance is restored for smooth operation.

  • Broken strap or crank

    the manual operating part is replaced and retensioned.

  • Motor / capacitor

    a tired motor or a worn capacitor is repaired or replaced.

  • Universal joint or winder

    the transmission between the crank and the shaft is restored.

Our roller shutter repair services

A targeted correction prepared from the diagnosis of the mechanism.

  • Slat replacement : Removing damaged slats and fitting slats compatible with the curtain.
  • Strap / crank repair : Replacing and retensioning the manual operating part.
  • Guide rail realignment : Straightening or replacing bent guide rails.
  • Motor / control repair : Fault-finding and restoring the motorisation.
  • Restoring safety devices : Checking and adjusting automatic locks and limit switches.

How does the repair work?

  1. 01

    Inspection

    We identify the part involved and the overall state of the mechanism.

  2. 02

    Targeted quote

    Repair or replace: we advise you honestly before any work.

  3. 03

    Repair and parts

    Replacing or restoring the part involved.

  4. 04

    Alignment / adjustments

    Guidance and limit switches are adjusted.

  5. 05

    Cycle and safety test

    We check the up/down cycle and the safety devices.

Why trust Shasama Fermetures with your repair?

  • Full diagnosis

    The mechanism is checked before repairing or replacing.

  • Planned repair

    The intervention is scheduled around your home.

  • Honest advice

    We plainly flag when a replacement makes more sense.

  • Free quote

    The quote targets the part involved before intervention.

  • 5.0/5 on Google

    67 customer reviews on Google.

  • Île-de-France workshop

    18 Passage Gustave Lepeu, 75011 Paris, France

How much does a roller shutter repair cost?

Repairs start at 49 € TTC after diagnosis. The part involved and the type of shutter determine the final quote.

General repair

From 49 € TTC

Slats

From 68 €

Strap / crank

From 118 € HT (strap) · 148 € HT (crank)

Winding shaft

From 118 € HT

Motor / control

From 197 € (Bubendorff) · 287 € (Somfy)

Universal joint / winder

From 118 €

Safety devices

From 118 € HT

Why a diagnosis before quoting?

A targeted repair depends on the part involved and the overall state of the shutter. The diagnosis allows a choice between repairing and replacing before pricing.

  • Part involved: slats, strap, shaft or motor
  • Universal joint or winder to restore
  • Manual, wired, radio or solar shutter
  • Targeted repair or partial replacement
  • Parts to order and site access
Request a free quote

Where do we work?

Our teams serve Paris, Île-de-France, Hauts-de-France and Reims (51). View all coverage areas

To complete your project:Roller shuttersRoller shutter breakdown serviceRoller shutter motorisationRoller shutter installation

Frequently asked questions about repair

Why is my roller shutter noisy or forcing at the end of its travel?
This often comes from a misaligned shaft, dirty guide rails or a tired motor. The diagnosis identifies the cause before repair, without confusing it with an emergency breakdown.
Should I repair or replace my roller shutter?
If the box and guide rails are sound, a targeted repair (motor, slats, strap) is usually enough. We give an honest recommendation after diagnosis.
Can only the damaged slats be replaced?
Yes, in most cases damaged slats can be replaced without changing the whole curtain, subject to compatibility with the existing model.
Are my shutter's parts compatible?
We check the compatibility of slats, straps, shafts and motors with your shutter during the diagnosis, before ordering the right part.
How long does a repair take?
Often a single intervention when the part is available. If a part has to be ordered, we schedule the repair after diagnosis.
What is the difference with an emergency breakdown?
The breakdown service restores a stuck shutter as a priority. The repair is a targeted, scheduled correction after a full diagnosis of the mechanism. The on-site diagnosis separates an electrical fault (motor, capacitor, limit switch) from a mechanical one (slats, curtain, attachments, strap or crank).
What affects price and warranty?
Price depends on the part involved and the type of shutter. The applicable warranty is stated in the quote and follows the repair carried out.
SMS confirmation: a Shasama technician is on the way
Rapid response

Need an intervention?

An operator on the line, a technician at your door. Available 24/7.

01 87 66 40 33Call usFree Quote